There is a ubiquitous market need for equipment uptime and availability. When service is required, only the best service experience will suffice. Unavailable service parts will frustrate your customers and jeopardize even the most loyal customer relationships. Leveraging all available technology (AR, IoT, AI, ML, etc.) is essential. However, at the end of the day, to delight your customers it is paramount to have the right parts in the right place at the right time for the right cost. In this session, learn how modern service parts optimization has evolved through artificial intelligence, machine learning, advanced data science-based methodologies and algorithms that deliver next-level benefits.